Outage in Flexera
Spot- Service Degradation
Resolved MajorIncident Report
Summary AI Generated
A recent gateway change caused a 1.1-hour degradation of Flexera's Spot Elastic Group functionality across all regions, preventing customers from loading data or using certain Elastic Group features via the Spot API. Engineers identified the gateway change as the root cause and performed a rollback to restore service. Following the rollback, errors ceased and service stability was confirmed, with the incident fully resolved.
Incident Description: We are investigating an issue affecting Spot Elastic Group functionality across all regions following a recent gateway change.
Business Impact: Customers may experience errors or be unable to load data when using certain Elastic Group functionality.
Restoration Activity: Our technical teams identified the recent gateway change as the source of the reported errors and initiated a rollback. Following the rollback, the reported errors are no longer being observed. We are continuing to monitor service behavior to confirm stability.
Components affected
Flexera Spot APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/12/2026 09:05AM
Following the rollback, we monitored the service for a period of time and did not observe any further errors. Service functionality has been restored and remains stable. This incident is now resolved.
MONITORING
2 days ago - at 11/12/2026 07:59AM
Incident Description: We are investigating an issue affecting Spot Elastic Group functionality across all regions following a recent gateway change.
Business Impact: Customers may experience errors or be unable to load data when using certain Elastic Group functionality.
Restoration Activity: Our technical teams identified the recent gateway change as the source of the reported errors and initiated a rollback. Following the rollback, the reported errors are no longer being observed. We are continuing to monitor service behavior to confirm stability.
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