Outage in FloQast

Errors in AI Transaction Matching

Resolved Minor
December 10, 2025 - Started 23 days ago - Lasted 19 minutes
Official incident page

Incident Report

We are investigating reports of errors in AI Transaction Matching for customers on our US Database. Errors are being seen when generating new Rules in Matching and when searching for specific transactions.
Components affected
FloQast Reconciliations

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 12/10/2025 10:29PM

This incident has been resolved.

IDENTIFIED 23 days ago - at 12/10/2025 10:15PM

We believe we have identified the cause of these errors in AI Transaction Matching, and are currently working on a fix.

INVESTIGATING 23 days ago - at 12/10/2025 10:14PM

We are investigating reports of errors in AI Transaction Matching for customers on our US Database. Errors are being seen when generating new Rules in Matching and when searching for specific transactions.

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