Outage in FloQast
Possible duplication of Checklist items
Resolved MinorIncident Report
Summary AI Generated
FloQast experienced an issue where checklist items were erroneously assigned new Template IDs during import via Single-Entity or All-Entities templates, causing duplicate checklist items to appear in relevant periods when templates were applied through Admin Settings. While no sign-off data was lost from original items, users saw apparent duplications as new versions of checklist items were created alongside existing ones. The issue was resolved after 72.3 hours with a fix implemented to prevent further duplicates and correction of already-created duplicate tasks.
We have identified an issue where Checklist items are erroneously assigned a new Template ID when imported via the Single-Entity or All-Entities template. When an impacted template is applied via the Admin Settings > Checklist page, the updated Template ID causes a brand-new version of the checklist item to be created in the relevant periods. For items that have been fully signed off in those periods, absolutely no sign-off data is lost on the original item, but it will appear that the item has "duplicated" since this net-new version has also been added.
Components affected
FloQast ChecklistNeed to monitor FloQast outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/23/2026 04:10PM
This incident has been resolved.
MONITORING
about 1 month ago - at 02/20/2026 07:30PM
A fix for this issue has been implemented, preventing additional erroneous duplicate tasks from being created. Work is ongoing to correct the tasks that have already been created.
IDENTIFIED
about 1 month ago - at 02/20/2026 07:04PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 02/20/2026 03:54PM
We have identified an issue where Checklist items are erroneously assigned a new Template ID when imported via the Single-Entity or All-Entities template. When an impacted template is applied via the Admin Settings > Checklist page, the updated Template ID causes a brand-new version of the checklist item to be created in the relevant periods. For items that have been fully signed off in those periods, absolutely no sign-off data is lost on the original item, but it will appear that the item has "duplicated" since this net-new version has also been added.
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