FloQast experienced widespread application errors for 8.9 hours, with various functions displaying Lambda errors and Runtime errors throughout the platform. The issue affected multiple functions across all FloQast environments, preventing users from accessing normal application features. The problem was identified and resolved through a fix deployment, though some residual errors occurred temporarily due to warm lambdas that had not fully restarted.
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The fix for this incident has finished deploying. A full RCA will be shared in this posting as soon as it is available.
The fix has been initiated, and we are monitoring the results. We are aware of some errors still occurring due to warm lambdas which have not fully finished restarting yet. If a service is used and a lambda that has not been fully restarted yet is invoked, an in-app error may still occur.
The fix is currently being applied in parallel to all FloQast environments. We expect the full resolution to be in place very soon.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue where various functions within the FloQast application are erroring out, showing either a Lambda error or a Runtime error. This is being treated with the highest priority
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