Outage in Flutterwave
[Nigeria] Service Alert: Name Verification and Notifications
Resolved MinorIncident Report
Summary AI Generated
Flutterwave experienced a 22-hour disruption affecting 9PSB services in Nigeria, preventing some customers from verifying recipient names before completing payments and causing delayed or unavailable transaction notifications. The issue was investigated and fully resolved, with name verification and notification services restored to normal operation.
Dear Valued Merchant,
We are experiencing a service disruption affecting 9PSB services. As a result, some customers may be unable to verify a recipient's name before completing a payment, and transaction notifications may be delayed or unavailable.
We are actively working to resolve the disruption and restore normal service. We will provide further updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/21/2026 11:00AM
We are pleased to inform you that the disruption affecting 9PSB name verification service has been successfully resolved.
Thank you for your patience and understanding
INVESTIGATING
10 days ago - at 08/20/2026 12:48PM
Dear Valued Merchant,
We are experiencing a service disruption affecting 9PSB services. As a result, some customers may be unable to verify a recipient's name before completing a payment, and transaction notifications may be delayed or unavailable.
We are actively working to resolve the disruption and restore normal service. We will provide further updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
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