Outage in Flutterwave
[Ghana] Service Alert: Service Disruption Affecting Mobile Money Payments
Resolved MajorIncident Report
Summary AI Generated
Flutterwave experienced a 14.3-hour service disruption affecting Mobile Money payments in Ghana, preventing some customers from completing payments or receiving funds. The issue impacted the Checkout JS component and was caused by a problem with an underlying provider. The disruption was fully resolved on August 29, 2026.
Dear Valued Merchant,
We are experiencing a service disruption affecting Mobile Money service in Ghana, which may prevent some customers from completing payments or receiving funds as expected.
Our team is actively working with the provider to resolve the issue and restore normal service. We will provide further updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Ghana
Components affected
Flutterwave Checkout JSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/29/2026 06:27AM
We are pleased to inform you that the disruption affecting Mobile Money service in Ghana has been successfully resolved.
Thank you for your patience and understanding.
Affected Services:
Affected Markets: Ghana
IDENTIFIED
2 days ago - at 08/28/2026 04:13PM
Dear Valued Merchant,
We are experiencing a service disruption affecting Mobile Money service in Ghana, which may prevent some customers from completing payments or receiving funds as expected.
Our team is actively working with the provider to resolve the issue and restore normal service. We will provide further updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Ghana
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