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Outage in Flutterwave

[Europe] Service Alert: Intermittent GBP Card Transaction Failures

Resolved Major
August 27, 2026 - Started 3 days ago - Lasted about 23 hours
Official incident page

Incident Report

Summary AI Generated

Flutterwave's Collections API in Europe experienced intermittent GBP card transaction failures for approximately 22.6 hours due to an issue with their service provider. Some transactions failed during this period, impacting merchants processing GBP payments in the European market. The provider resolved the disruption, and full service was restored on August 28, 2026.

Dear Valued Merchant, GBP Card transactions are currently experiencing intermittent disruption, with some transactions failing due to an issue affecting the service provider. The provider has been notified and is working to resolve the disruption. We are closely following the situation and will provide further updates as we receive them. We sincerely apologize for the disruption and thank you for your continued understanding. Affected Services: Affected Markets: Europe
Components affected
Flutterwave Collections APIs

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/28/2026 04:15PM

We are pleased to inform you that the intermittent disruption affecting GBP transactions has been successfully resolved.

Thank you for your patience and understanding.

Affected Services:
Affected Markets: Europe

IDENTIFIED 3 days ago - at 08/27/2026 05:44PM

Dear Valued Merchant,

GBP Card transactions are currently experiencing intermittent disruption, with some transactions failing due to an issue affecting the service provider.

The provider has been notified and is working to resolve the disruption. We are closely following the situation and will provide further updates as we receive them.

We sincerely apologize for the disruption and thank you for your continued understanding.

Affected Services:
Affected Markets: Europe

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