Outage in Flutterwave
[Senegal] Service Alert: Intermittent Orange Money Service Disruption
Resolved MajorIncident Report
Summary AI Generated
Flutterwave experienced a 13.4-hour intermittent disruption affecting Orange Money Senegal, which impacted both Collections and Payouts APIs and prevented some customers from completing or receiving payments. The issue was identified on August 28, 2026, and resolved in coordination with the provider by August 29, 2026. Normal service was fully restored upon resolution.
Dear Valued Merchant,
We are experiencing an intermittent disruption affecting Orange Money Senegal. As a result, some customers may be unable to complete payments or may experience delays when receiving payments.
We are actively working with the affected provider to resolve the disruption and restore normal service. Further updates will be shared as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Senegal
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/29/2026 06:25AM
We are pleased to inform you that the intermittent disruption affecting Mobile Money in Senegal has been successfully resolved.
Thank you for your patience and understanding.
Affected Services:
Affected Markets: Senegal
IDENTIFIED
2 days ago - at 08/28/2026 05:02PM
Dear Valued Merchant,
We are experiencing an intermittent disruption affecting Orange Money Senegal. As a result, some customers may be unable to complete payments or may experience delays when receiving payments.
We are actively working with the affected provider to resolve the disruption and restore normal service. Further updates will be shared as more information becomes available.
We apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Senegal
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