Outage in Flutterwave
[Nigeria] Service Alert: Intermittent Disruption Affecting Fidelity PWBT Account Generation
Resolved MajorIncident Report
Summary AI Generated
Flutterwave experienced intermittent disruptions affecting Fidelity PWBT account generation in Nigeria, preventing some customers from generating accounts during the incident window. The issue impacted the Collections APIs and lasted approximately 55 minutes. The problem was resolved in collaboration with Fidelity, restoring normal service.
Dear Valued Merchant,
We are currently experiencing intermittent disruptions with Fidelity account generation, which may prevent some customers from generating accounts at certain times.
We are working closely with Fidelity to resolve the issue and restore normal service. Further updates will be shared as more information becomes available.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Nigeria
Components affected
Flutterwave Collections APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/27/2026 05:45PM
We are pleased to inform you that the issue with Fidelity account generation has been successfully resolved. Thank you for your patience and understanding.
Affected Services:
Affected Markets: Nigeria
IDENTIFIED
3 days ago - at 08/27/2026 04:52PM
Dear Valued Merchant,
We are currently experiencing intermittent disruptions with Fidelity account generation, which may prevent some customers from generating accounts at certain times.
We are working closely with Fidelity to resolve the issue and restore normal service. Further updates will be shared as more information becomes available.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Nigeria
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