Outage in Flutterwave
[GHS] Service Alert: Intermittent Disruption on MTN Mobile Money
Resolved MajorIncident Report
Summary AI Generated
Flutterwave experienced a 13-hour major disruption affecting GHS collections and payouts via MTN Mobile Money in Ghana, impacting the Checkout JS component. The issue caused intermittent service failures for merchants processing transactions through this channel. Normal service was fully restored on September 23, 2026, following collaboration with the service provider.
Dear Valued Merchant,
We are currently experiencing intermittent disruptions affecting GHS collections and payouts through MTN Mobile Money. We are working closely with the service provider to resolve the issue and restore normal service. Further updates will be shared as progress is made.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Ghana
Components affected
Flutterwave Checkout JSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/23/2026 05:38AM
We are pleased to inform you that the intermittent disruption affecting GHS collections and payouts through MTN Mobile Money has been resolved, and normal service has been restored.
We apologize for the inconvenience experienced and appreciate your continued understanding.
Affected Services:
Affected Markets: Ghana
IDENTIFIED
1 day ago - at 09/22/2026 04:37PM
Dear Valued Merchant,
We are currently experiencing intermittent disruptions affecting GHS collections and payouts through MTN Mobile Money. We are working closely with the service provider to resolve the issue and restore normal service. Further updates will be shared as progress is made.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Ghana
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