Outage in Flutterwave
[NGN] Service Alert: Disruption on NGN Card Collections
Resolved MajorIncident Report
Summary AI Generated
Flutterwave experienced a major disruption affecting NGN card collections through Interswitch in Nigeria, preventing some transactions from completing successfully. The incident lasted approximately 23 hours, impacting the Collections APIs before an improvement in success rates was observed partway through. Normal service was fully restored on September 24, 2026.
Dear Valued Merchant,
We are currently seeing a disruption affecting some NGN card collections through Interswitch, which may prevent transactions from completing successfully. The service provider has been notified and we are working to restore normal service. Further updates will be shared as progress is made.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Nigeria
Components affected
Flutterwave Collections APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 09/24/2026 06:06AM
We are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored.
We apologize for the inconvenience experienced and appreciate your continued understanding.
Affected Services:
Affected Markets: Nigeria
IDENTIFIED
about 14 hours ago - at 09/23/2026 07:52PM
We are seeing an improvement in transaction success rates for NGN card transactions. We continue to closely monitor the service to ensure stability and will share further updates as progress is made.
We apologize for the inconvenience and thank you for your patience.
IDENTIFIED
1 day ago - at 09/23/2026 06:51AM
Dear Valued Merchant,
We are currently seeing a disruption affecting some NGN card collections through Interswitch, which may prevent transactions from completing successfully. The service provider has been notified and we are working to restore normal service. Further updates will be shared as progress is made.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Nigeria
Latest Flutterwave outages
[NGN] Service Alert: Disruption on NGN Card Collections through Interswitch - about 3 hours ago
[NGN] Service Alert: Issue with Flutterwave MFB Recipient Verification and Notifications - 1 day ago
[XOF] Service Restored: Mobile Money Collections - 1 day ago
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