Flutterwave experienced a major 5.4-hour disruption affecting recipient name verification and transaction notifications for NGN payments in Nigeria. The issue impacted Collections APIs, preventing merchants from verifying recipient details and receiving payment notifications. The incident was resolved and normal service restored on September 23, 2026.
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We are pleased to inform you that the disruption affecting recipient name verification and transaction notifications for NGN payments has been resolved, and normal service has been restored.
We apologize for the inconvenience experienced and appreciate your continued understanding.
Affected Services:
Affected Markets: Nigeria
Dear Valued Merchant,
We are currently experiencing a disruption affecting recipient name verification and transaction notifications for NGN payments. Our team is actively investigating the issue and working to restore normal service. Further updates will be shared as progress is made.
We apologize for the inconvenience and thank you for your patience.
Affected Services:
Affected Markets: Nigeria
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