Outage in Flutterwave
[NGN] Service Alert: Payouts Delayed
Resolved MajorIncident Report
Summary AI Generated
Flutterwave experienced a major incident lasting approximately 14.8 hours in which NGN payouts were delayed and stuck in a pending state, affecting the Payouts API in Nigeria. The issue disrupted merchants' ability to process Nigerian naira payouts within expected timeframes. Normal payout processing was fully restored by October 13, 2026, with monitoring in place to ensure continued stability.
Dear Valued Merchant,
Some NGN payouts are currently showing as pending and may take longer than expected to complete. Our team is actively working on a fix, and we will share further updates as they become available.
We apologize for the disruption and appreciate your understanding.
Affected Services:
Affected Markets: Nigeria
Components affected
Flutterwave Payouts APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/13/2026 06:38AM
Normal service has resumed for NGN payouts, and payouts are now processing as expected. We will continue to monitor the service to ensure it remains stable.
We apologize for the inconvenience and thank you for bearing with us.
Affected Services:
Affected Markets: Nigeria
IDENTIFIED
4 days ago - at 10/12/2026 03:54PM
Dear Valued Merchant,
Some NGN payouts are currently showing as pending and may take longer than expected to complete. Our team is actively working on a fix, and we will share further updates as they become available.
We apologize for the disruption and appreciate your understanding.
Affected Services:
Affected Markets: Nigeria
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