Outage in Flutterwave

[USD] Service Alert: Card Payments

Resolved Major

October 14, 2026 - Started 1 day ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Flutterwave experienced a major incident lasting approximately 6.9 hours in which USD card payment attempts were failing for merchants in the US market, impacting the Collections APIs. The issue was identified and investigated before being fully resolved, with payments returning to normal processing. No further disruptions were reported following resolution.

Dear Valued Merchant, Merchants accepting USD card payments may see some payment attempts fail. We are looking into the cause and will keep you informed as we learn more. We're sorry for the inconvenience and thank you for your patience. Affected Services: Affected Markets: US

Components affected

Flutterwave Collections APIs

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 10/14/2026 08:56PM

USD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely.

We apologize for the disruption and appreciate your patience and understanding.

Affected Services:
Affected Markets: US

IDENTIFIED 1 day ago - at 10/14/2026 02:05PM

Dear Valued Merchant,

Merchants accepting USD card payments may see some payment attempts fail. We are looking into the cause and will keep you informed as we learn more.

We're sorry for the inconvenience and thank you for your patience.

Affected Services:
Affected Markets: US

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