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Outage in Flutterwave

Service Alert: Bank Transfer Payment Notifications Delayed

Resolved Minor
October 15, 2026 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Flutterwave's Collections APIs experienced delayed payment notifications for bank transfers on October 15, 2026, lasting approximately one hour. Merchants did not receive real-time payment confirmations during this period, disrupting transaction visibility. The issue was resolved by 10:33 AM UTC, with all delayed notifications delivered and real-time confirmations restored.

Dear Valued Merchant, Notifications for some bank transfer payments may be arriving later than expected. Our team is looking into the matter and we will keep you informed as more information becomes available. We apologize for any disruption this causes and thank you for your understanding.
Components affected
Flutterwave Collections APIs

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 10/15/2026 10:33AM

Notifications for bank transfer payments have returned to normal.

All delayed notifications have been delivered, new payments are being confirmed in real time.

We apologize for the disruption and appreciate your patience.

IDENTIFIED about 20 hours ago - at 10/15/2026 09:49AM

Notifications for bank transfer payments have returned to normal following the earlier delays.

Any delayed notifications are currently being processed, and we continue to monitor the service closely.

We apologize for the disruption and appreciate your patience and understanding.

IDENTIFIED about 20 hours ago - at 10/15/2026 09:38AM

Dear Valued Merchant,

Notifications for some bank transfer payments may be arriving later than expected.

Our team is looking into the matter and we will keep you informed as more information becomes available.

We apologize for any disruption this causes and thank you for your understanding.

IDENTIFIED about 20 hours ago - at 10/15/2026 09:37AM

Dear Valued Merchant,

Notifications for some bank transfer payments may be arriving later than expected.

Our team is looking into the matter and we will keep you informed as more information becomes available.

We apologize for any disruption this causes and thank you for your understanding.

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