Outage in Flutterwave
Service Alert: Balances Not Displaying
Resolved MajorIncident Report
Summary AI Generated
**Flutterwave – Balances Not Displaying (5 Hours)** Merchants were unable to view their balances on the Flutterwave Send and F4B applications, affecting users globally. The issue impacted the Flutterwave API, preventing balance visibility across both platforms. Engineers identified the cause and resolved the disruption after approximately 5 hours, with normal service fully restored and monitoring ongoing.
Dear Valued Merchant,
You may be unable to view your balances on the Send and F4B applications at the moment. The cause has been identified, and our engineers are working to bring balance visibility back to normal.
We will keep you informed as we make progress. We apologize for the disruption and thank you for your patience.
Affected Services:
Affected Markets: Global
Components affected
Flutterwave APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/13/2026 02:26PM
Balances are now displaying again on the Send and F4B applications following the earlier disruption. Normal service has resumed, and we continue to monitor closely.
We apologize for the inconvenience and appreciate your patience and understanding.
Affected Services:
Affected Markets: Global
IDENTIFIED
3 days ago - at 10/13/2026 09:28AM
Dear Valued Merchant,
You may be unable to view your balances on the Send and F4B applications at the moment. The cause has been identified, and our engineers are working to bring balance visibility back to normal.
We will keep you informed as we make progress. We apologize for the disruption and thank you for your patience.
Affected Services:
Affected Markets: Global
Latest Flutterwave outages
Service Alert: Login Unavailable - about 14 hours ago
Service Alert: Bank Transfer Payment Notifications Delayed - about 20 hours ago
[USD] Service Alert: Card Payments - 1 day ago
Service Alert: F4B Dashboard Login - 2 days ago
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