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Follett Outage History

Every past Follett outage tracked by IsDown, with detection times, duration, and resolution details.

There were 32 Follett outages since April 2023. The 12 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 9, 2026

April 2026: Issues in Destiny

Detected Apr 9, 2026 9:25 AM EDT · Resolved Apr 9, 2026 10:18 AM EDT · Duration about 1 hour

Follett performed scheduled system maintenance on their Destiny support ticketing system starting at 2p CDT on Friday, April 10th, which impacted email deliverability for support tickets. The maintenance affected the Destiny service and caused delays in email responses to support inquiries submitted during the maintenance window. The issue was resolved after 53 minutes, with users advised to use phone support or online chat as alternatives during the maintenance period.

Minor April 2, 2026

April 2026: Issues in Destiny

Detected Apr 2, 2026 2:52 PM EDT · Resolved Apr 3, 2026 9:28 AM EDT · Duration about 19 hours

Follett's Destiny service experienced issues that lasted 18.6 hours. The incident was classified as minor in severity. The service has since been resolved and returned to normal operation.