Outage in Follow Up Boss

Partial Service Disruption

Resolved Major

November 03, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a service disruption causing some users to be unable to login or use Follow Up Boss. We are working to identify the root cause and implement a solution. This disruption is affecting a portion of (not all) customers and features of Follow Up Boss. Users should monitor this page for new information while we restore service as we will post updates here as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/03/2025 06:12PM

This incident has been resolved.

MONITORING 3 months ago - at 11/03/2025 04:33PM

We have identified and mitigated the issue that caused some users to be unable to login or use Follow Up Boss. We expect users will be able to use Follow Up Boss normally at this time. We are monitoring the issue to ensure it is resolved and we have identified steps to prevent the issue from happening again in the future.

INVESTIGATING 3 months ago - at 11/03/2025 04:17PM

We are currently experiencing a service disruption causing some users to be unable to login or use Follow Up Boss. We are working to identify the root cause and implement a solution. This disruption is affecting a portion of (not all) customers and features of Follow Up Boss.

Users should monitor this page for new information while we restore service as we will post updates here as they become available.

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