Outage in Follow Up Boss

Degraded service from third-party provider affecting AI smart messages

Resolved Minor

June 10, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

The third party which provides functionality for AI smart messages is currently experiencing a partial service disruption. The impact is that AI messages are taking longer than expected to generate. We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/10/2025 06:48PM

This incident has been resolved.

MONITORING 10 months ago - at 06/10/2025 03:54PM

The third party which provides functionality for AI smart messages has identified the issue and applied a fix. Smart message generation times are beginning to return to normal. We will continue to monitor performance throughout the day and provide updates here.

IDENTIFIED 10 months ago - at 06/10/2025 02:53PM

The third party which provides functionality for AI smart messages is currently experiencing a partial service disruption. The impact is that AI messages are taking longer than expected to generate.

We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.

Latest Follow Up Boss outages

Widespread Service Disruption - 14 days ago

Mailchimp integration unavailable for some customers - 16 days ago

Mailchimp Integration Issue - 24 days ago

Widespread Service Disruption - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook