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Outage in Follow Up Boss

Temporary degraded service affecting Smart Messages

Resolved Minor
May 13, 2025 - Started 11 months ago - Lasted 24 minutes
Official incident page

Incident Report

From approximately 1:31 - 2:07 PM ET we saw degraded service affecting the Smart Messages feature. We are no longer seeing failures and it appears things have returned to normal. We are continuing to monitor to ensure stability.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/13/2025 06:41PM

This incident has been resolved.

MONITORING 11 months ago - at 05/13/2025 06:17PM

From approximately 1:31 - 2:07 PM ET we saw degraded service affecting the Smart Messages feature. We are no longer seeing failures and it appears things have returned to normal. We are continuing to monitor to ensure stability.

Latest Follow Up Boss outages

Widespread Service Disruption - about 2 months ago
Widespread Service Disruption - about 2 months ago

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