Outage in Follow Up Boss

Degraded service from third party provider affecting group texting

Resolved Major

April 17, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

The third party which provides functionality for group texting is currently experiencing a service disruption. We are seeing higher than normal failure rates for group text messaging; both new and existing conversations are currently impacted. We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/17/2025 10:22PM

This incident has been resolved.

MONITORING 12 months ago - at 04/17/2025 10:12PM

The provider has implemented a fix and we are seeing recovery on our end. We will continue to monitor to ensure functionality stays stable.

IDENTIFIED 12 months ago - at 04/17/2025 08:21PM

The third party which provides functionality for group texting is currently experiencing a service disruption.

We are seeing higher than normal failure rates for group text messaging; both new and existing conversations are currently impacted.

We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.

Latest Follow Up Boss outages

Widespread Service Disruption - 14 days ago

Mailchimp integration unavailable for some customers - 16 days ago

Mailchimp Integration Issue - 24 days ago

Widespread Service Disruption - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook