Outage in Forethought AI

Solve Voice TTS

Resolved Minor
August 08, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

There is currently an active issue with our primary TTS provider. The Voice AI Agent will sound different as the fallback TTS provider is currently be utilized. We will provide further updates throughout the day.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/08/2025 07:01PM

This incident has been resolved.

MONITORING 3 months ago - at 08/08/2025 06:44PM

The issue has been resolved. We are moving customers back to the primary TTS provider.

IDENTIFIED 3 months ago - at 08/08/2025 06:25PM

There is currently an active issue with our primary TTS provider. The Voice AI Agent will sound different as the fallback TTS provider is currently be utilized. We will provide further updates throughout the day.

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