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Our Indirect Partner has confirmed that a fix has been implemented and we are in a period of monitoring.
Impacted customers should now see that normal processing has resumed on the FPS RT - Indirect - LHV and SEPA Instant / SEPA Credit Transfer Indirect - LHV services.
During the incident window, payments were being processed successfully. However, payment status updates were delayed.
We will provide an update on resolution in due course.
Form3 are investigating a performance degradation to the FPS RT - Indirect - LHV and SEPA Instant / SEPA Credit Transfer Indirect - LHV services.
Investigations are ongoing with our Indirect Partner and an update will be provided as soon as more information becomes available.
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