#54172 - Potential degradation to the SEPA Credit Transfer and SEPA Direct Debit service

A fix has been implemented and we are in a period of monitoring.

Impacted customers should now see that normal processing has resumed on the SEPA Credit Transfer and SEPA Direct Debit services.

We will provide an update on resolution in due course.

We have identified the issue, and are working on the fix.

Delayed transaction messages have been processed successfully.

Customers may experience service degradation until the fix is in place.

We will provide an update as soon as more information becomes available.

We have identified the issue, and are working on the fix.

Customers may experience service degradation until the fix is in place.

We will provide an update as soon as more information becomes available.

We have isolated an issue on the SEPA Credit Transfer and SEPA Direct Debit service that is causing performance degradation.

Our Incident Response team is actively working to resolve this as high priority.

We will post an update at 11:00 BST unless there is further information to share before this time.

Form3 are investigating a performance degradation to the SEPA Credit Transfer and SEPA Direct Debit service.

Investigations are ongoing and an update will be provided as soon as more information becomes available.