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Form3 have implemented a fix.
All queued outbound payments are now processing to final state. All inbound payments have been received successfully.
We are currently monitoring the platform to ensure no further impact is observed.
We are continuing to work on a fix for this issue as a high priority.
Submissions are currently not being processed and admissions processing is delayed.
Any updates will be provided as soon as one becomes available.
We have isolated an issue on the FPS Direct & Indirect service that is causing performance degradation.
Submissions are currently not being processed and admission processing is delayed.
Our Incident Response team is actively working to resolve this as high priority.
We will post a further update shortly.
Form3 are investigating a performance degradation to the FPS Direct & Indirect service.
Investigations are ongoing and an update will be provided as soon as more information becomes available.
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