INC310026 - Degradation Across Multiple Form3 Services

We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.

Further details will be provided in the postmortem in due course.

A fix has been implemented and we are now in a period of monitoring.

Impacted customers should now see that normal processing has resumed across the impacted services.

We will provide an update on resolution in due course.

We have identified the cause of the performance degradation and are actively working to resolve this as high priority.

A further update will be provided by 06:30 BST.

We are continuing to investigate this issue.

Form3 are investigating a performance degradation across multiple services.

Customers may experience latency when processing inbound and outbound payments.

Investigations are ongoing and an update will be provided as soon as more information becomes available.