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Outage in FormAssembly

Salesforce Connector and Dynamic Picklist Sandbox Authorizations Breaking After Re-Authentication

Resolved Minor
February 27, 2025 - Started about 1 year ago - Lasted 5 days
Official incident page

Incident Report

We are currently investigating ongoing reports of authorizations in Sandbox breaking in dynamic picklists and the Salesforce connector shortly after re-authentication. We will provide updates as more details become available.
Components affected
FormAssembly Compliance FormAssembly Salesforce Connector FormAssembly Salesforce Prefill Connector FormAssembly App FormAssembly Enterprise

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/04/2025 09:04PM

A fix has been implemented. Salesforce Sandbox authorizations should now be working as expected. This incident was resolved at 3:27 PM EST.

IDENTIFIED about 1 year ago - at 02/28/2025 03:18PM

We are continuing to investigate this issue.

IDENTIFIED about 1 year ago - at 02/27/2025 07:07PM

We are currently investigating ongoing reports of authorizations in Sandbox breaking in dynamic picklists and the Salesforce connector shortly after re-authentication. We will provide updates as more details become available.

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