Outage in FormAssembly

Salesforce File Uploads Failing on London based Essentials, Team and Enterprise accounts

Resolved Minor
March 03, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Starting on February 27th at approximately 10 pm EST, London-based Essentials, Team and Enterprise accounts began experiencing issues sending file uploads to Salesforce. A possible workaround would be to reprocess the response. Our team is actively investigating and will post updates as soon as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/03/2025 03:36PM

A fix has been implemented, and file uploads should now be sending to Salesforce as expected. This incident was resolved at 9:20 PM EST.

IDENTIFIED 2 months ago - at 03/03/2025 02:09PM

Starting on February 27th at approximately 10 pm EST, London-based Essentials, Team and Enterprise accounts began experiencing issues sending file uploads to Salesforce. A possible workaround would be to reprocess the response. Our team is actively investigating and will post updates as soon as they become available.

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