Outage in FormAssembly
Email Notifications Not Being Sent
Resolved Minor
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Outage Details
We are currently investigating an issue where email notifications on forms are not being sent as expected. The issue started on April 30 at approximately 11:58 AM ET. Our team is actively working on a resolution. We will continue to provide updates on this page as more information becomes available.
Components affected
FormAssembly App FormAssembly Enterprise FormAssembly Compliance FormAssembly EmailsLatest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 04/30/2025 09:05PM
A fix has been implemented, and email notifications should now be sending as expected. Affected responses may need to be reprocessed to trigger the email notifications. https://help.formassembly.com/help/responses#reprocess-a-response
IDENTIFIED
29 days ago - at 04/30/2025 07:20PM
We are currently investigating an issue where email notifications on forms are not being sent as expected. The issue started on April 30 at approximately 11:58 AM ET. Our team is actively working on a resolution. We will continue to provide updates on this page as more information becomes available.
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