Outage in FormAssembly
Unable to Drag and Drop Form Fields in the Form Builder
Resolved MinorIncident Report
We are currently investigating an issue where users are unable to drag and drop fields within the form builder. Our team is actively working to identify the root cause and implement a solution.
In the meantime, you can use the form outline as a workaround to reorder your form fields.
https://help.formassembly.com/help/introducing-the-form-builder#form-outline
We will post an update on this page as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/18/2025 05:06PM
As of 12:51 PM ET, a fix has been implemented for the issue affecting the ability to move fields within the form builder.
Thank you for your patience while we worked to resolve the issue.
IDENTIFIED
about 1 month ago - at 09/17/2025 09:13PM
We are continuing to work toward a fix for this issue. We will continue to share updates here as more details become available.
INVESTIGATING
about 1 month ago - at 09/17/2025 06:09PM
We are currently investigating an issue where users are unable to drag and drop fields within the form builder. Our team is actively working to identify the root cause and implement a solution.
In the meantime, you can use the form outline as a workaround to reorder your form fields.
https://help.formassembly.com/help/introducing-the-form-builder#form-outline
We will post an update on this page as soon as more information is available.
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