Increased Spam Submissions on Some Forms

This incident has been resolved. We identified the source of the automated traffic and put protective measures in place on October 17; submission volume has since returned to normal across all affected environments. We are continuing to monitor for any recurrence — if you see a new wave of unexpected submissions, please contact Support.

As an added layer of protection, we recommend enabling the anti-spam features available in your form settings. See Preventing Spam Responses for details, or reach out to Support if you’d like help applying them.

We've applied a block that has significantly reduced this traffic. We're continuing to monitor and refine the block.If you see unexpected responses in your account, you can safely delete them. If you need help, contact Support.

We are continuing to investigate this issue.

We are investigating increased reports of spam hitting a small segment of forms. Some customers may be seeing unwanted spam responses on their forms.

In the meantime, you can reduce spam on your forms by turning on spam protection. Learn more: https://help.formassembly.com/help/preventing-spam-responses

We will share an update as soon as we have more information.