Outage in Formstack For Salesforce

Help Portal Site Outage

Resolved Major

July 02, 2019 - Started almost 7 years ago
Official incident page

Incident Report

Our Help Desk site provider is currently experiencing intermittent issues affecting access to our Help Portal Sites and resulting in delayed response times to Support requests. We will continue to update this page and in the meantime, please send any Support requests to SF App sfappsupport@formstack.com and we will respond to all requests as soon as possible.

Trusted by 1000+ teams

Need to monitor Formstack For Salesforce outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial

No credit card required

Set up in 2 minutes

14-day free trial

Latest Updates ( sorted recent to last )

RESOLVED almost 7 years ago - at 07/02/2019 02:46PM

Access to all Formstack Help portals and the ticketing systems have been fully restored. We will continue to monitor all systems and process through any previously submitted requests to our Help Site or from direct email. Responses may be slightly delayed, however, we will respond to all inquiries as soon as possible.

Thank you for your patience as our Support systems are being restored for Formstack Salesforce App users.

MONITORING almost 7 years ago - at 07/02/2019 02:21PM

Corrective action has been administered across the Formstack Help Portals and ticketing systems. Help Portal access has been fully restored and is currently being monitored.

INVESTIGATING almost 7 years ago - at 07/02/2019 02:11PM

Our Help Desk site provider is currently experiencing intermittent issues affecting access to our Help Portal Sites and resulting in delayed response times to Support requests.

We will continue to update this page and in the meantime, please send any Support requests to SF App sfappsupport@formstack.com and we will respond to all requests as soon as possible.

Latest Formstack For Salesforce outages

F4SF Not able to Migrate Forms or Authenticate tokens - 6 months ago

Form Submission Interruption - almost 4 years ago

Salesforce connectivity Issue - almost 5 years ago

File Upload Fields Not Working - over 5 years ago

Third Party Billing Services - over 5 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook