Outage in Formstack
Platform admins are encountering a "Failed to load product permissions" error
Resolved MajorIncident Report
Platform administrators with access to the Users page via the Admin Panel are experiencing a "Failed to load product permissions" error when attempting to modify users' app permissions. We are aware of this issue and are actively investigating to identify a resolution
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
10 months ago - at 02/07/2025 05:04PM
Platform administrators with access to the Users page via the Admin Panel are experiencing a "Failed to load product permissions" error when attempting to modify users' app permissions. We are aware of this issue and are actively investigating to identify a resolution
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