Outage in FortiSASE

Network Outage in Ashburn Fortinet Cloud PoP

Resolved Minor
August 27, 2025 - Started 25 days ago - Lasted 1 day
Official incident page

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Outage Details

A network issue has been identified towards a single external ISP affecting our Ashburn PoP for customers utilizing dedicated IPs within the 209.40.109.0/24 subnet. If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #378267.
Components affected
FortiSASE Ashburn, VA, US (IAD-F1)
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 08/28/2025 08:25PM

Network connectivity has remained stable, incident is considered resolved.

MONITORING 25 days ago - at 08/27/2025 03:22PM

Connectivity to the problematic ISP has been disabled to ensure stability while they investigate the issue. We are continuing to monitor connectivity.

MONITORING 25 days ago - at 08/27/2025 02:18PM

A network issue has been identified towards a single external ISP affecting our Ashburn PoP for customers utilizing dedicated IPs within the 209.40.109.0/24 subnet.

If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #378267.

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