Outage in FortiSASE
Network Outage in Ashburn Fortinet Cloud PoP
Resolved MinorIncident Report
A network issue has been identified towards a single external ISP affecting our Ashburn PoP for customers utilizing dedicated IPs within the 209.40.109.0/24 subnet.
If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #378267.
Components affected
FortiSASE Ashburn, VA, US (IAD-F1)Need to monitor FortiSASE outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/28/2025 08:25PM
Network connectivity has remained stable, incident is considered resolved.
MONITORING
2 months ago - at 08/27/2025 03:22PM
Connectivity to the problematic ISP has been disabled to ensure stability while they investigate the issue. We are continuing to monitor connectivity.
MONITORING
2 months ago - at 08/27/2025 02:18PM
A network issue has been identified towards a single external ISP affecting our Ashburn PoP for customers utilizing dedicated IPs within the 209.40.109.0/24 subnet.
If you have any questions regarding this incident, please contact FortiCare Support ( and reference FortiSASE Operations ticket #378267.
Latest FortiSASE outages
Endpoint Management - Intermittent API Timeouts Observed - 15 days ago
Endpoint Management - Intermittent API Timeouts Observed - 20 days ago
Endpoint Management - Intermittent API Timeouts Observed - about 1 month ago
Customer Portal - Intermittent Authentication Issues - about 1 month ago
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