Outage in FortiSASE

Endpoint Management - Connection Errors Observed

Resolved Major

April 24, 2026 - Started 11 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a connectivity issue within backend infrastructure components, affecting communication with some of the Endpoint Management Systems in USA- Plano region. We Apologize for any inconvenience caused due to this issue and will keep updated on the progress. If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #479604

Components affected

FortiSASE Endpoint Management

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 04/24/2026 09:38PM

This incident has been resolved.

IDENTIFIED 11 days ago - at 04/24/2026 07:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 04/24/2026 07:02PM

We are currently investigating a connectivity issue within backend infrastructure components, affecting communication with some of the Endpoint Management Systems in USA- Plano region.

We Apologize for any inconvenience caused due to this issue and will keep updated on the progress.

If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #479604

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