Outage in FortiWeb Cloud

ElasticSearch failure in US region

Resolved Minor
July 07, 2022 - Started about 3 years ago - Lasted 1 minute
Official incident page

Outage Details

Due to the failure of ElasticSearch in US region, the traffic statistics of US region related APPs between 11:00 and 11:25 PST are temporarily lost. For example, the Throughput data in the dashboard during this period is abnormal. Please be aware of this.
Components affected
FortiWeb Cloud US East 2 (Virginia) FortiWeb Cloud US West (N. California) FortiWeb Cloud Brazil South (Sao Paulo) FortiWeb Cloud US West 2 (Washington) FortiWeb Cloud US East (N. Virginia) FortiWeb Cloud US West (Oregon) FortiWeb Cloud Asia Pacific (AP-Singapore) FortiWeb Cloud US West (Phoenix) FortiWeb Cloud EU (London) FortiWeb Cloud EU West (Netherlands) FortiWeb Cloud SA (Sao Paulo) FortiWeb Cloud EU (Milan) FortiWeb Cloud Fortiweb Cloud Management Console FortiWeb Cloud US West 1 (Oregon) FortiWeb Cloud US East (Virginia) FortiWeb Cloud US East 1 (South Carolina) FortiWeb Cloud Europe West 3 (Frankfurt) FortiWeb Cloud US East (Ohio) FortiWeb Cloud US East (Ashburn) FortiWeb Cloud Canada (Central) FortiWeb Cloud Asia Pacific (Mumbai) FortiWeb Cloud EU (Ireland) FortiWeb Cloud EU (Frankfurt) FortiWeb Cloud Asia Pacific (Sydney) FortiWeb Cloud Europe West (Frankfurt) FortiWeb Cloud EU (Paris) FortiWeb Cloud Australia East (New South Wales)
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 07/07/2022 06:58PM

Due to the failure of ElasticSearch in US region, the traffic statistics of US region related APPs between 11:00 and 11:25 PST are temporarily lost. For example, the Throughput data in the dashboard during this period is abnormal. Please be aware of this.

Latest FortiWeb Cloud outages

SSL Expired certicate issue in FortiCloud SSO. - 12 months ago
Azure Central US outage - about 1 year ago
Configuration change and new app will not deploy in some region due to FortiCloud authentication issue. Note that traffic will not be affected. - about 1 year ago
FortiCloud SSO/Cloud Management Console Login issue - about 1 year ago
Fortiweb Cloud Management Console Outage - over 1 year ago

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