Outage in Fountain
Slowness and Possible Outage in US1 Region
Resolved MajorIncident Report
We are currently experiencing significant slowness, and in some cases, a possible outage affecting users in the US1 region. This may result in slow page loads, delays in processing, or temporary unavailability of certain services.
Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible. We will provide additional updates as soon as we have more information.
Components affected
Fountain DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/13/2025 07:07PM
The issue causing slowness and intermittent outages in the US1 region has been identified and resolved. Service performance has returned to normal, and all affected systems are operating as expected.
We will continue to monitor the region closely to ensure stability. Thank you for your patience while we worked to restore service.
INVESTIGATING
8 months ago - at 08/13/2025 07:03PM
We are currently experiencing significant slowness, and in some cases, a possible outage affecting users in the US1 region. This may result in slow page loads, delays in processing, or temporary unavailability of certain services.
Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible. We will provide additional updates as soon as we have more information.
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Planned downtime - Fountain application in us-east-1 (us-4.fountain.com) - about 2 months ago
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