Fountain experienced an issue with stale analytics data that affected the Analytics and Search components for 3.8 hours. The problem was identified and investigated, with a fix implemented that restored warehouse connections and analytics data recovery. The incident was fully resolved after monitoring confirmed complete recovery.
This incident has been resolved.
A fix is in place and we are now seeing recovery of analytics. Warehouse connections are recovered. We'll continue to monitor until full recovery.
We are continuing to work on a fix for this issue.
We are currently investigating an issue with stale data for some of our analytics data.
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