Outage in Fountain
Delays in automations and segment assignation
Resolved MinorIncident Report
Summary AI Generated
Fountain experienced delays in their Automations feature and worker segment assignation due to issues with background processing. The incident affected automated workflows and the assignment of workers to segments for 1.4 hours. The issue was resolved after implementing a fix and monitoring the system for stability.
We are currently investigating an issue with our Automations feature, as well as worker segment assignation.
Components affected
Fountain Background ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/05/2026 09:54PM
This incident has been resolved.
MONITORING
6 days ago - at 05/05/2026 09:01PM
We are continuing to monitor for any further issues.
MONITORING
6 days ago - at 05/05/2026 09:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 05/05/2026 09:00PM
We are currently investigating an issue with our Automations feature, as well as worker segment assignation.
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