Outage in Fountain

Analytics Performance Degradation

Resolved Minor

March 06, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Fountain's analytics and search components experienced intermittent performance degradation for 1.3 hours, causing slow loading times, delayed data updates, and temporary interruptions for users accessing analytics features. The team investigated the root cause and restored normal performance, with continued monitoring to ensure system stability.

We are currently investigating intermittent performance degradation affecting analytics features. Users may experience slow loading times, delayed data updates, or temporary interruptions when using analytics. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

Components affected

Fountain Analytics and Search

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/06/2026 04:49PM

Analytics performance has returned to normal and all functionality is operating as expected. We will continue to monitor the system to ensure stability.

INVESTIGATING 3 days ago - at 03/06/2026 03:35PM

We are currently investigating intermittent performance degradation affecting analytics features. Users may experience slow loading times, delayed data updates, or temporary interruptions when using analytics.

Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

Latest Fountain outages

Service Disruption – US-East-2 Region - 14 days ago

Planned downtime - Fountain application in us-east-1 (us-4.fountain.com) - 16 days ago

Planned downtime - Fountain hire application in us-east-2 (us-2.fountain.com) - 16 days ago

Ongoing Service Disruption Following Scheduled Maintenance - 17 days ago

Planned Maintenance – Fountain Hire - 17 days ago

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