Outage in Fountain

Service Disruption Due to Vendor Outage

Resolved Major
August 21, 2025 - Started 17 days ago - Lasted about 2 hours
Official incident page

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Outage Details

AWS and Cloudflare are currently experiencing an outage or partial outage, and it is impacting all our systems. We are monitoring the situation, and will update when we are fully operational.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 08/21/2025 08:02PM

The vendor-related outage impacting AWS and Cloudflare has been resolved. Our systems are now fully operational, and we have confirmed stability across all services. We will continue to monitor closely, but no further impact is expected.

Thank you for your patience during this incident.

IDENTIFIED 17 days ago - at 08/21/2025 07:55PM

We have identified that this issue is due to a vendor outage affecting AWS and Cloudflare. This is impacting all our systems. We are closely monitoring the situation and will provide updates as our vendors release more information or when services are fully restored.

INVESTIGATING 17 days ago - at 08/21/2025 06:29PM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 08/21/2025 06:12PM

AWS and Cloudflare are currently experiencing an outage or partial outage, and it is impacting all our systems. We are monitoring the situation, and will update when we are fully operational.

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