Outage in Fountain

Cloudflare Outage Impact

Resolved Major
November 18, 2025 - Started 7 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing an intermittent outage caused by a widespread Cloudflare issue. Some customers may see errors or have trouble accessing parts of the platform.
Components affected
Fountain Analytics and Search Fountain Background Processing Fountain Webhooks Fountain API Fountain Checkr Fountain Dashboard Fountain Cloudflare Cloudflare Authoritative DNS

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/18/2025 05:33PM

Our services have remained stable with no further impact. We will continue to keep an eye on things, but this incident is now considered resolved.

MONITORING 6 days ago - at 11/18/2025 05:18PM

We are continuing to monitor for any further issues.

MONITORING 6 days ago - at 11/18/2025 03:19PM

All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.

MONITORING 6 days ago - at 11/18/2025 02:57PM

We are continuing to monitor for any further issues.

MONITORING 6 days ago - at 11/18/2025 02:56PM

We are continuing to monitor for any further issues.

MONITORING 6 days ago - at 11/18/2025 02:46PM

All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.

IDENTIFIED 6 days ago - at 11/18/2025 01:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 11/18/2025 01:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 11/18/2025 01:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 11/18/2025 01:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 11/18/2025 12:28PM

We’re seeing intermittent outages again following the earlier recovery. Our team is investigating and monitoring closely.

MONITORING 7 days ago - at 11/18/2025 12:22PM

All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.

INVESTIGATING 7 days ago - at 11/18/2025 11:58AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 11/18/2025 11:56AM

We are currently experiencing an intermittent outage caused by a widespread Cloudflare issue. Some customers may see errors or have trouble accessing parts of the platform.

Latest Fountain outages

E-Verify Intermittent Availability - 5 days ago
E-Verify Intermittent Availability - 13 days ago
Worker Experience Production Outage - 26 days ago
Global AWS outage - about 1 month ago
i9 Centre – Ongoing Service Issue - about 2 months ago

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