Outage in Fountain
Cloudflare Outage Impact
Resolved MajorIncident Report
We are currently experiencing an intermittent outage caused by a widespread Cloudflare issue. Some customers may see errors or have trouble accessing parts of the platform.
Components affected
Fountain API Fountain Checkr Fountain Dashboard Fountain Analytics and Search Fountain Cloudflare Cloudflare Authoritative DNS Fountain Webhooks Fountain Background ProcessingNeed to monitor Fountain outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/18/2025 05:33PM
Our services have remained stable with no further impact. We will continue to keep an eye on things, but this incident is now considered resolved.
MONITORING
2 months ago - at 11/18/2025 05:18PM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 11/18/2025 03:19PM
All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.
MONITORING
2 months ago - at 11/18/2025 02:57PM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 11/18/2025 02:56PM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 11/18/2025 02:46PM
All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.
IDENTIFIED
2 months ago - at 11/18/2025 01:49PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 11/18/2025 01:43PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 11/18/2025 01:39PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 11/18/2025 01:38PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 11/18/2025 12:28PM
We’re seeing intermittent outages again following the earlier recovery. Our team is investigating and monitoring closely.
MONITORING
2 months ago - at 11/18/2025 12:22PM
All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.
INVESTIGATING
2 months ago - at 11/18/2025 11:58AM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 11/18/2025 11:56AM
We are currently experiencing an intermittent outage caused by a widespread Cloudflare issue. Some customers may see errors or have trouble accessing parts of the platform.
Latest Fountain outages
Worker Experience services are currently partially unreachable - about 5 hours ago
i9 Centre – Ongoing Service Issue - 11 days ago
i9 Centre – Ongoing Service Issue - about 1 month ago
Analytics Data Refresh Delayed - about 1 month ago
Planned downtime - Fountain application in us-east-2 (us-2.fountain.com) - about 1 month ago
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