Outage in Fountain
Analytics Data Refresh Delayed
Resolved MinorIncident Report
We are currently investigating an issue causing analytics data to not refresh as expected. During this time, analytics data may appear stale.
Our team is actively working to identify the root cause and restore normal updates. We will share additional updates as they become available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/17/2025 12:04PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 12/16/2025 11:03PM
We have identified the issue impacting data refreshes and are actively working with a vendor to resolve it. We will provide another update as more information becomes available.
INVESTIGATING
about 1 month ago - at 12/16/2025 04:55PM
We are currently investigating an issue causing analytics data to not refresh as expected. During this time, analytics data may appear stale.
Our team is actively working to identify the root cause and restore normal updates. We will share additional updates as they become available.
Latest Fountain outages
Worker Experience services are currently partially unreachable - about 7 hours ago
i9 Centre – Ongoing Service Issue - 11 days ago
i9 Centre – Ongoing Service Issue - about 1 month ago
Planned downtime - Fountain application in us-east-2 (us-2.fountain.com) - about 1 month ago
Service Degradation: I-9 & W-4 Center Availability - about 2 months ago
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