Outage in Fountain

Ongoing Service Disruption Following Scheduled Maintenance

Resolved Major

February 21, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

Following the scheduled maintenance window, we encountered an unexpected issue during the database upgrade process. As a result, the Fountain Hire platform is currently experiencing service disruption beyond the planned window. The team is actively investigating and working toward resolution.

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 02/21/2026 11:17AM

The issue affecting Change Data Capture (CDC) processes following the database upgrade has been resolved.

All core functionality and downstream systems are now operating normally.

We are continuing to monitor system performance to ensure stability.

Thank you for your patience.

IDENTIFIED 13 days ago - at 02/21/2026 10:16AM

During the recent database upgrade, we identified an issue affecting Change Data Capture (CDC) processes.

While the core application remains operational, certain downstream functionality and integrations may be impacted.

The team is actively investigating and working to restore full system functionality.

INVESTIGATING 13 days ago - at 02/21/2026 09:48AM

Following the scheduled maintenance window, we encountered an unexpected issue during the database upgrade process.
As a result, the Fountain Hire platform is currently experiencing service disruption beyond the planned window.

The team is actively investigating and working toward resolution.

Latest Fountain outages

Service Disruption – US-East-2 Region - 11 days ago

Planned downtime - Fountain application in us-east-1 (us-4.fountain.com) - 12 days ago

Planned downtime - Fountain hire application in us-east-2 (us-2.fountain.com) - 12 days ago

Planned Maintenance – Fountain Hire - 13 days ago

Fountain Hire Go - Ongoing Service Issue - 15 days ago

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