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Outage in Fountain

Ongoing Service Disruption Following Scheduled Maintenance

Resolved Major
February 21, 2026 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Following the scheduled maintenance window, we encountered an unexpected issue during the database upgrade process. As a result, the Fountain Hire platform is currently experiencing service disruption beyond the planned window. The team is actively investigating and working toward resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2026 11:17AM

The issue affecting Change Data Capture (CDC) processes following the database upgrade has been resolved.

All core functionality and downstream systems are now operating normally.

We are continuing to monitor system performance to ensure stability.

Thank you for your patience.

IDENTIFIED 2 months ago - at 02/21/2026 10:16AM

During the recent database upgrade, we identified an issue affecting Change Data Capture (CDC) processes.

While the core application remains operational, certain downstream functionality and integrations may be impacted.

The team is actively investigating and working to restore full system functionality.

INVESTIGATING 2 months ago - at 02/21/2026 09:48AM

Following the scheduled maintenance window, we encountered an unexpected issue during the database upgrade process.
As a result, the Fountain Hire platform is currently experiencing service disruption beyond the planned window.

The team is actively investigating and working toward resolution.

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