Outage in Fountain
Login issues on Hire UI
Resolved MajorIncident Report
Summary AI Generated
Fountain experienced a major incident lasting approximately 1.2 hours in which users were unable to log in to the Hire UI, encountering a "Something went wrong" error on openings and hiring pages. The issue affected multiple components including Webhooks, Background Processing, the API, and the Dashboard. The root cause was identified and a fix was applied, fully restoring login access by resolution.
We are investigating reports of users being unable to log in to the Hire UI (openings/hiring pages). Some users may see a "Something went wrong" error. We are working to identify the cause.
Components affected
Fountain Webhooks Fountain Background Processing Fountain API Fountain DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/30/2026 01:42PM
This incident has been resolved and login to the Hire UI is fully restored. Thank you for your patience.
IDENTIFIED
6 days ago - at 07/30/2026 12:42PM
We have identified the cause of the login failures on the Hire UI and are working on a fix.
INVESTIGATING
6 days ago - at 07/30/2026 12:32PM
We are investigating reports of users being unable to log in to the Hire UI (openings/hiring pages). Some users may see a "Something went wrong" error. We are working to identify the cause.
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