Outage in Fountain
New workers delay
Resolved MinorIncident Report
Summary AI Generated
**Fountain experienced a ~1.3-hour delay in new worker account creation following registration**, which also impacted the assignment of onboarding tasks. The root cause was identified and a fix was implemented, with monitoring continuing to confirm full resolution.
We are currently experiencing a delay in new workers being created after registration. We have a solution and are implementing it now.
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 07/30/2026 10:31PM
We've applied a fix and we are continuing to monitor. Assignment of Onboarding tasks is still experiencing a delay. But we are anticipating full resolution within the hour.
IDENTIFIED
5 days ago - at 07/30/2026 09:57PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 07/30/2026 09:57PM
We are currently experiencing a delay in new workers being created after registration. We have a solution and are implementing it now.
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