Outage in Frame.io
Degraded software performance
Resolved Minor
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Outage Details
We are currently experiencing delays in uploads and transcoding media which may result in files taking longer than expected to appear in your account.
Components affected
Frame.io Website (app.frame.io) Frame.io iOS App Frame.io Final Cut Pro X Frame.io Adobe ExtensionsLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/14/2023 05:05AM
This incident has been resolved
MONITORING
over 2 years ago - at 06/14/2023 05:05AM
All delayed transcodes have been completed.
MONITORING
over 2 years ago - at 06/13/2023 10:58PM
The root cause of the issue has been identified and a fix has been implemented by our underlying infrastructure provider. Impacted uploads will be processed and transcoded in the order they were received. New uploads will be processed following the impacted ones.
IDENTIFIED
over 2 years ago - at 06/13/2023 10:35PM
The root cause of the issue has been identified and a fix has been implemented by our underlying infrastructure provider. Impacted uploads will be processed and transcoded in the order they were received. New uploads will be processed following the impacted ones.
IDENTIFIED
over 2 years ago - at 06/13/2023 07:31PM
Our underlying infrastructure provider has identified the root cause and is working to mitigate
INVESTIGATING
over 2 years ago - at 06/13/2023 07:22PM
We are currently experiencing delays in uploads and transcoding media which may result in files taking longer than expected to appear in your account.
Latest Frame.io outages
Issues with filenames after uploading - about 1 month ago
Frame.io blog unavailable - about 1 month ago
Partial Outage - User settings - 4 months ago
Watermarking Issue - 4 months ago
v4 Application experiencing outage - 5 months ago
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