Outage in Frame.io

Reported issues with some accounts loading

Resolved Minor
August 09, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

A small subset of accounts are experiencing issues loading Frame.io due to a data issue. We're actively working on resolving

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/09/2023 02:45AM

This incident has been resolved.

MONITORING about 2 years ago - at 08/09/2023 02:19AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 08/09/2023 01:40AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 08/09/2023 12:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 08/09/2023 12:29AM

A small subset of accounts are experiencing issues loading Frame.io due to a data issue. We're actively working on resolving

Latest Frame.io outages

Upload delays - about 15 hours ago
Media Services Outage - 10 days ago
Frame.io blog unavailable - 2 months ago

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