Outage in Frame.io
API Connectivity
Resolved MajorIncident Report
We are experiencing an api connectivity issue that is preventing users from logging in. We’re investigating at highest priority
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 09/19/2023 08:42PM
Frame.io’s recent outage due to a data connectivity issue has been fully resolved. Users can now log in without any issues, and any previous delays in asset processing have been addressed.
MONITORING
over 2 years ago - at 09/19/2023 06:35PM
We have fixed the data connectivity issue that was causing the outage. Users should now be able to login and use the Frame.io app. The team will continue monitoring to ensure the fix continues to be stable.
INVESTIGATING
over 2 years ago - at 09/19/2023 06:25PM
The team is continuing to investigate the connectivity issues. Some users may now be able to log in, but we are still working to fully mitigate the incident
INVESTIGATING
over 2 years ago - at 09/19/2023 05:46PM
We are experiencing an api connectivity issue that is preventing users from logging in. We’re investigating at highest priority
Latest Frame.io outages
Users are intermittently unable to log in - 4 days ago
Degraded Performance - 16 days ago
Outage of Search service - 18 days ago
Degraded software performance - 3 months ago
Upload delays - 3 months ago
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