Outage in Frame.io

Degraded software performance

Resolved Minor
November 10, 2023 - Started about 2 years ago - Lasted 37 minutes
Official incident page

Incident Report

Users are currently experiencing delays while using Frame.io. Our API is currently experiencing elevated errors rates. We're currently investigating.
Components affected
Frame.io Website (app.frame.io) Frame.io API Frame.io iOS App Frame.io Final Cut Pro X Frame.io Adobe Extensions Frame.io Email Notifications Frame.io Webhooks

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/10/2023 05:18PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 11/10/2023 04:51PM

Users are currently experiencing delays while using Frame.io. Our API is currently experiencing elevated errors rates. We're currently investigating.

Latest Frame.io outages

Degraded software performance - about 2 months ago
Upload delays - 2 months ago
Media transcoding delays - 2 months ago
Media Services Outage - 2 months ago
Issues with filenames after uploading - 4 months ago

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